Business-to-Human: Keeping People at the Heart of Tech Branding


We often categorize our worlds as B2B or B2C. To cut to the center, we should say that all the work we’re doing is really B2H–business to human. If you put the human being in the center, suddenly you have an organizing principle to say, ‘How do I create a connection with the human on the other side of this? How do I surprise and delight, and even build community?’” – Jim Misener

As technology becomes increasingly ‘invisible’ and internal within products, brands create the contours that allow us to connect and understand those products. In this Branding Over Wine podcast episode, Jim Misener, president at the agency 50,000feet, reminds us that the genesis of brands was to help people move through the world. And as our world trends towards tech, brands will play a vital role in helping us navigate and understand it.  

Branding for technology doesn’t mean putting it over people. Whether for B2B or B2C, brands function as a means to connect people to products. In that sense, no matter your brand, it’s all B2H. Listen to this conversation to learn more about how to keep humans at the center of your technology branding.

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